We're Sorry but Word Has Run Into an Error

Consultant 000030 0 Reputation points
2026-01-19T21:03:35.1633333+00:00

Error message:

We're Sorry but Word Has Run Into an Error

We're Sorry but Word Has Run Into an Error

Microsoft 365 and Office | Word | For home | Windows
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  1. John Korchok 228.7K Reputation points Volunteer Moderator
    2026-01-19T21:15:30.4433333+00:00

    The automatic repair feature is generally ineffective. Instead, please run an Office Repair. The Online Repair option is more thorough.

    2 people found this answer helpful.
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  1. Q&A Assist
    2026-01-19T21:03:43.21+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If you are encountering the error message "We're sorry, but Word has run into an error that is preventing it from working correctly," there are several steps you can take to resolve this issue:

    1. Repair Office: Try running an Online Repair. This can be done by going to the Settings app, selecting Apps, finding Microsoft Office, and choosing the Modify option to perform an Online Repair.
    2. Uninstall and Reinstall Office: If the repair does not work, you may need to completely uninstall Office from your system. After uninstalling, restart your computer (not just shut down) and then reinstall Office from your Microsoft account.
    3. Check for Updates: Ensure that your Office applications are up to date, as updates can fix bugs and improve performance.
    4. Registry and Folder Cleanup: If issues persist, you may need to manually delete any remaining Office folders and clean the registry. Be cautious when editing the registry.

    These steps should help in resolving the error you are experiencing with Microsoft Word.


    References:

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