How to fix the audio on your HP?

Question

Hello, the audio to my computer isn't working at all. I've ran the troubleshoot option and still nothing yet.

Answer 1

Welcome Betty Muhammad,

Thank you for reaching out to Microsoft Q&A forum. I am sorry to hear that you’re experiencing an issue where no sound is coming from your HP computer. 

Complementing the earlier ideas, you could also look into the following options: 

Option 1: Verify Sound Settings 

• Open Settings > System > Sound and ensure the correct output device (like speakers or headphones) is selected as default.  
• Go to Control Panel > Sound >  go to the Playback tab, right-click your device, and select Test to check if sound plays.  
• In the classic Sound Control Panel (via search), go to the Playback tab, right-click your device, and select Test to check if sound plays 

Option 2: Restart Audio Services 

• Open Windows Run dialogue (Windows + R) and type services.msc> find Windows Audio > right-click it > select Properties > set Startup type to Automatic, and click Restart. Repeat for "Windows Audio Endpoint Builder 

Option 3: Disable Audio Enhancements 

• Disable audio enhancements: In Sound settings, select your device > Scroll down to Advanced settings > Audio enhancements > Off

I really hope that the information I gave above was helpful to you. Please feel free to reply below and let me know if you have further concern on this matter.

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Answer 2

Hi, I'm Rodrigo and I will help you.
What is your HP computer model?
Reinstalling the audio driver from the device manufacturer should work.