Hello Khanh, how are you doing ? S:
1. What is the correct channel to request capacity for Southeast Asia?
There is only one channel: submit an Azure OpenAI quota increase request via Azure Portal → Help + Support → Quota → Azure OpenAI Service, specifying Southeast Asia. There is no separate or special channel to request regional capacity.
2. Is “Insufficient quota” related to subscription tier?
No. The message means your subscription has zero Azure OpenAI quota allocated in that region. Quotas are enforced per subscription, per region, per model and are independent of your Azure pricing tier. You must submit a specific Azure OpenAI quota request.
3. Can unavailable regions be unlocked for academic or research use?
Generally no. Regional availability depends on Microsoft capacity in that region. Academic or research status does not grant priority access. If capacity is unavailable, the region cannot be unlocked even after request approval.