How do I unsuspend my Microsoft rewards program?

Question

My account was suspended and I don't know for what reason. What has to be done to reinstate the usage of my Rewards account?

Moved from Microsoft Edge | Other | Windows 11

Answer 1

Hi,

I see that your Microsoft Rewards account has been suspended. The most common reason for a rewards account ban is a violation of the Microsoft Services Agreement: https://www.microsoft.com/servicesagreement/

If you believe this is a mistake, the only way to appeal is to contact Microsoft Rewards support directly by filling out this form. https://rewards.bing.com/support

Fill out the form completely and ensure that you provide all necessary information about your affected account in a single submission to help them better understand the issue.

Please note that their response time is typically 24 hours, but it may take longer depending on the volume of tickets they are receiving. Thank you.

Answer 2

To unsuspend your Microsoft Rewards account, you can follow these steps:

1. Contact Microsoft Rewards Support: Go to the Bing Rewards Support page and sign in with your Microsoft account. Look for the option to contact support and fill out the necessary form.
2. Use Microsoft Virtual Agent: Visit the Microsoft Support page, click on "Get Help," and type "Microsoft Rewards account restricted." When prompted, ask to talk to a person or agent for direct assistance.
3. Review Account Activity: Ensure that your account activity complies with Microsoft's guidelines, as restrictions are often automated to protect accounts and ensure fair use.

If you have already submitted support tickets and are facing issues with responses, continue to follow up with support to clarify your situation and seek reinstatement of your account.

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References:

• How long does Temporarily Restricted last? Why am I being punished? - Microsoft Q&A
• Account suspended - Microsoft Q&A