Billing question, need cost driver

Walter Charles 0 Reputation points
2026-01-20T18:33:12.5433333+00:00

Need help understanding billing costs for $749.44 charge reference number 823050096009500032844506


Moderator: Moved from Azure Advisor.

Microsoft 365 and Office | Subscription, account, billing | Other | Other
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  1. Siva shunmugam Nadessin 5,530 Reputation points Microsoft External Staff Moderator
    2026-01-20T22:25:45.98+00:00

    Hello Walter Charles,

    For queries related to billing create a service request they will contact you via email or call to resolve it. below are the steps.

    1. Click link Contact Microsoft Support to navigate to support ticket page.

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    Type billing.

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    In Contact Support, create support request

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    Fill in Problem description.

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    Click Next button in Recommended Solution.

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    In Additional details add your problem description and in File Upload containing the detailed screenshot of the error you are facing.

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    In Preference contact method select either Email or Phone.

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    Click Review+Create and click Create button

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    Your support ticket will be created and a mail will be sent.

    You can track the support ticket in Azure portal using Help + Support, Recent Support tickets.

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    Let me know if you have further questions we would be happy to help you!!

    If the above answer helped, please do not forget to 210246-screenshot-2021-12-10-121802.png

    and Upvote it as this may help other community members to refer the info if facing a similar issue. Your contribution to the Microsoft Q&A community is highly appreciated. 


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