Hi,
In this case, the monitor doesn't stay in extended mode when the laptop goes to sleep, or when you lower the laptop screen it doesn't become active?
Thanks
hp laptop cannot project to another screen - external monitor in standby mode
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 32%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
anthony lampkin
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Reputation points
hp laptop cannot project to another screen - external monitor in standby mode
error message includes to install new driver tried this but not sure if doing it correctly
Windows for home | Windows 11 | Devices and drivers
2 answers
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B 98,590 Reputation points Independent Advisor2026-01-21T00:53:49.7066667+00:00 -
anthony lampkin 0 Reputation points
2026-01-21T04:09:33.8533333+00:00 Monitor goes to standby mode regardless of what laptop does = ive changed sleep settings to off on laptop - monitor recognises when not connected to laptop if hdmi unplugged
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Ivan B 98,590 Reputation points Independent Advisor
2026-01-21T10:28:45.84+00:00 Hi,
Is the problem that every time I connect the monitor to the HDMI port, the laptop goes into sleep mode?
Thanks
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Q&A Assist2026-01-20T21:58:34.4166667+00:00 AI generated content. This question contains an answer created with AI from Q&A Assist. Learn moreIf your HP laptop cannot project to an external monitor and the monitor is in standby mode, it could be related to driver issues or the display configuration settings. Here are some steps you can take to troubleshoot the problem:
- Check Display Configuration: Use the Windows logo key + P keyboard shortcut to toggle between display modes (such as Duplicate, Extend, or Second screen only). Make sure you select the correct mode that includes the external monitor.
- Update Drivers: Ensure that you have the latest drivers for your graphics card and any USB video adapters if you are using one. You can do this through Device Manager:
- Right-click on the Start button and select Device Manager.
- Expand the Display adapters section, right-click on your graphics card, and select "Update driver."
- Follow the prompts to search for updated driver software.
- Check Connections: Verify that all cables are securely connected and that the external monitor is powered on. If using a USB video adapter, ensure it is properly connected as well.
- Reboot the Laptop: Sometimes, a simple reboot can resolve connectivity issues.
- Test with Another Monitor: If possible, try connecting your laptop to a different external monitor to determine if the issue is with the laptop or the original monitor.
If you continue to experience issues after trying these steps, you may want to consult the HP support website or forums for more specific guidance related to your laptop model.
References: