i can't open my word app

Question

Microsoft Word crashes on startup with an error asking to repair. I tried safe mode, repair, registry reset, and Normal.dotm fix but it still fails. Give me a permanent solution

Answer 1

If Microsoft Word is crashing on startup and previous attempts to repair it have failed, you can try performing an Online Repair of the Office application. This method often includes a reinstallation of Office, which may resolve the issue. Here’s how to do it:

1. Exit all Office applications.
2. Go to the Control Panel and select "Programs and Features."
3. Find Microsoft Office in the list, select it, and then click on "Change."
4. Choose the "Online Repair" option and follow the prompts.

Before you begin, ensure that you can access your Microsoft account and that your Office product is associated with it. If the Online Repair does not resolve the issue, consider checking for any add-ins that might be causing conflicts by temporarily disabling them.

If the problem persists after these steps, you may need to look into reinstalling Office completely or checking for any system issues that could be affecting Word's functionality.

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References:

• How to fix my MS Word?
• How to reset user options and registry settings in Word

Answer 2

Hi!

Let me help you with this issue.

If the above fixes won't work, please follow the steps below to turn off hardware acceleration.

Open Microsoft Word

Click File

Select Options

Go to Advanced

Scroll down to the Display section

Check Disable hardware graphics acceleration

Click OK

Close and reopen Word