Hello, good day and thanks for your question. If the same thing is happening even if you have checked in and have completed the activities both on the browser and on the BIng app, you may submit a ticket via https://rewards.bing.com/support for this to get checked internally by the rewards team. Response times may vary due to workload or other tasks at hand, but rest assured that they will review your case and let you know on the outcome.
My streak keeps going back to zero
David Thomas
0
Reputation points
My streak keeps going back to zero even though I check in to Microsoft Rewards every day, and although it's only January, apparently I've already used up my streak protection for the whole of the year, and it resets in January 2027. It seems I have to log in on both my laptop and tablet every day, because if I don't do one or the other I lose my streak.
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
1 answer
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paulr0511 41,905 Reputation points Independent Advisor
2026-01-21T11:33:46.13+00:00