Unable to login to Azure Error message: interaction_required: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity

Question

Hello,

I am trying to sign up to the Azure Startups program using my personal hotmail account but I am getting this error:Error message: interaction_required: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity

In the past I did signup to Azure so could you please reset my account so that I can login again?

Thank you!

Answer 1

The error message you are encountering, AADSTS5000225: This tenant has been blocked due to inactivity, indicates that your Azure tenant has been made inaccessible due to a lack of activity. To resolve this issue, you can take the following steps:

1. Reactivation Request: If you are the tenant administrator, you can reach out to Microsoft support to request reactivation of your tenant. This must be done within 20 days of the tenant entering an inactive state. After 20 days, the tenant will be deleted and cannot be recovered.
2. Upgrade Your Account: If you previously signed up for an Azure free account, you may need to upgrade to a pay-as-you-go account to regain access to your services. This can sometimes resolve issues related to blocked accounts.
3. Contact Support: If you have difficulties with the above steps, contacting Microsoft support directly may provide further assistance.

Unfortunately, I cannot reset your account directly, but following these steps should help you regain access to your Azure account.

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References:

• Tenant inaccessible due to inactivity
• AADSTS5000225: This tenant has been blocked due to inactivity.
• Personal Microsoft account cannot be closed due to organization link (Error AADSTS5000225)
• Troubleshoot sign-in issues and account access problems