Hi. I'm David, and I'm happy to help you.
Please share a screenshot of the "Recording" tab of the sound options.
- Press "Windows + R", type
mmsys.cpland press Enter; - Select the "Recording" tab and take the screenshot.
Use the shortcut "Windows + Shift + S" to use the screenshot tool.
Also. What is the manufacturer and model of your laptop?
If you prefer, you can share a screenshot of your system information.
- Press "Windows + R", type
msinfo32and press Enter.
Maximize the window and use the shortcut "Windows + Shift + S" to use the screenshot tool.
I await your reply.