Planner: New tasks added in Board view not grouped correctly in Grid view

Question

Question:

In Microsoft Planner, is it expected behavior that a task created in Board view under a specific Bucket does not automatically appear under that same Bucket in Grid view?

Example:

Task created in Board view under Scope bucket (“TEST MS Meeting”)

In Grid view, the task appears at the bottom of the list instead of under Scope

Task must be manually moved under the correct bucket

Is this by design or a known issue? Screenshots attached.Planner Screenshots.pdf

Answer 1

Dear @A, Teresa,
Thank you for testing the steps and for sharing the results. I understand you want new tasks created in Board view to automatically appear under the correct promoted subtask in Grid view, without needing to drag and drop them manually. I know this can be time‑consuming, so I completely understand why you’re asking.

After checking the behavior, I can confirm the following:

• The task is correctly assigned to the right Bucket. This part is working as expected.
• Planner does not automatically place new tasks under promoted subtasks in Grid view.

Grid view shows a flat list ordered by creation or last change, so new items will appear at the bottom until manually placed under a promoted subtask.

At this time, Planner does not include any automation that links a bucket to a specific promoted subtask or automatically groups new tasks under task hierarchies. Because of that, what you’re seeing is expected behavior today.

Moreover, I want you to know that Microsoft deeply values customer experience and feedback. Every single comment matter, and the product teams actively review what customers share to guide decisions and improvements. Your voice is powerful here, and I encourage you to make it heard through the official feedback channels. Therefore, to ensure your feedback reaches the right teams, I highly recommend submitting your feedback directly to Microsoft Ideas · Community, where our product development team can know your requirements and ideas for product improvements. If enough users raise ticket for the same idea, Microsoft may consider adding this feature in the future.

Note: As Microsoft Community moderators, please note that we are not involved in product design decisions and do not have direct access to the development roadmap, we want to assure you that your feedback has been acknowledged and is valued.

However, you can rest assured that you are not alone, I’ll continue to monitor this case and will reach out to you with any new updates as soon as possible. If any updates or announcements are made regarding this feature, I will make sure to share them with you as soon as possible.

I understand this may not be the outcome you were hoping for. I truly appreciate your patience and understanding. If you have any further questions or need further clarification, please feel free to reach out. I'm looking forward to hearing from you.

Thank you for your cooperation.

Answer 2

Dear @A, Teresa,
Thank you for posting your question in the Microsoft Q&A forum. I understand you add a task in Board under the Scope bucket, but in Grid it appears at the bottom with the Bucket column blank.

Each task belongs to one bucket. When a task is created inside a bucket on the Board, the bucket is set and should appear in other views. I have tested on my side, and the same scenario shows the correct bucket in Grid, however, Grid is a flat list and typically shows tasks in creation/last‑change order, so new items can appear at the bottom.

If you do not find the new task listed at the right bucket in Grid view, I recommend some steps below

1/ Refresh and switch between Board and Grid (Ctrl+F5).

2/ Try Planner on the web and Planner in Teams (or a private window).

3/ In Grid, use Filter > Bucket > Scope to confirm the task is recognized in that bucket.

Please understand that our initial response does not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.

I truly appreciate your patience and understanding. If you have any further questions or need further clarification, please feel free to reach out. I'm looking forward to hearing from you. 

Thank you for your cooperation.

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