how to fix your pin is required to sign in - pin not set up, won't accept password or fingerprint

Question

How can I fix your pin is required to sign in? Pin not set up, won't accept password or fingerprint. Stuck on opening screen. Won't let me do anything. Help! Windows 11. Changed password earlier and not accepting new one or old one. Other computer fine. Please advise as locked out completely!

Answer 1

Hi, thanks for reaching out and sorry to hear that.

To clarify, Windows 11 requires one successful sign in using your Microsoft account password after a password change, then Windows Hello PIN and fingerprint get re enabled, so on the lock screen select Sign in options, choose Password, enter the updated password while connected to the internet, then after sign in go to Settings, Accounts, Sign in options and set up the PIN again.