Having great difficulty in upgrading my windows 10 to Version 22H2

Question

Hi there

I'm having great difficulty in upgrading my windows 10 to Version 22H2

I have tried:

Updating on windows (see error messages below)

adding MediaCreationTool_22H2.exe (see error messages below)

troubleshooting on CMD - I got to Level 6 (the prompts weren't being accepted, see last attachment below).

Sadly I'm at the point where I need to deal with a specialist as running out of options, thank you

Chris

Answer 1

Hi. I'm David, and I'm happy to help you.

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Please clarify the following:

Do you have a third-party antivirus installed? If yes, which one?

Also. What is the current version and "OS Build" of your Windows 10?

• Press "Windows + R", type winver, and click OK.

If you prefer, share a screenshot. Use the shortcut "Windows + Shift + S" to use the screenshot tool.

Be sure to censor your email address if it appears. The Microsoft Q&A is public.

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I await your reply.