Window Update Error Encountered (0x80245006)

Question

Trying to update windows but it keep coming back with this error and i have tried all the fixes i can find on the internet but it still has the exact same error code, someone please help

Answer 1

1

Click your Start Button, type winver and hit Enter

Please provide a screenshot of the resulting dialog.

2

Open the Settings App

Go to Windows Updates

Please provide a screenshot of that window

Answer 2

The error code 0x80245006 typically indicates a problem with the Windows Update service, particularly related to the Windows Update Agent. Here are some steps you can try to resolve this issue:

1. Run the Windows Update Troubleshooter: Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Windows Update, and run the troubleshooter.
2. Check Windows Update Services: Ensure that the necessary services are running. You can do this by typing services.msc in the Run dialog (Win + R) and checking the following services:
   • Windows Update
   • Background Intelligent Transfer Service (BITS)
   • Cryptographic Services
   Make sure these services are set to Automatic and are running.
3. Reset Windows Update Components: You can manually reset the Windows Update components by running the following commands in an elevated Command Prompt:

      net stop wuauserv
      net stop cryptSvc
      net stop bits
      net stop msiserver
      net start wuauserv
      net start cryptSvc
      net start bits
      net start msiserver
   

4. Rename the SoftwareDistribution Folder: Sometimes, corrupted files in the SoftwareDistribution folder can cause update issues. You can rename this folder by running:

      ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
   

   Then try updating again.
5. Check for Corrupted System Files: Run the System File Checker tool by executing sfc /scannow in an elevated Command Prompt. This will scan and repair any corrupted system files.

If these steps do not resolve the issue, consider checking for more specific solutions related to the error code or contacting Microsoft Support for further assistance.

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References:

• Windows Update common errors and mitigation