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DustinReagan-3231 avatar image
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DustinReagan-3231 asked JulianChu-9703 edited

Azure Machine Learning Studio Notebook failing to run simple print statement

I'm attempting to run a simple print statement in an Azure Machine Learning Studio Notebook and the cell shows status 'Queued' for several minutes, then fails with the message:

"Web socket error: Your request for data wasn’t sent, your network is possibly blocking websocket. Please configure your workspace to allowing websocket requests. Learn More troubleshoot link.
Trace ID : 90e47983-d9d0-491f-8834-ac50d4e62156"

As far as I can see, there are no options on the Workspace (SAW-ML-TEST) having to do with websockets, etc. I've attempted to log off and back on several times. I've attempted to start and stop my compute instance several times.

See screenshot for more details:

136792-screen-shot-2021-09-30-at-14628-pm.png


azure-machine-learning
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ramr-msft avatar image
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ramr-msft answered

@DustinReagan-3231 Thanks for the question. Please share details of your experiment and issue from the ml.azure.com portal for a service engineer to lookup the issue from the back-end? This option is available from the top right hand corner of the portal by clicking the smiley face, Please select the option Microsoft can email you about the feedback along with a screen shot so our service team can lookup and advise through email.

We are able to execute successfully without any issue as shown below in the snapshot.
136777-image.png



image.png (26.8 KiB)
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JulianChu-9703 avatar image
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JulianChu-9703 answered JulianChu-9703 edited

Hi,
Want to follow up is the issue still existing?
The previous error is websocket error which might be related to home/office network, firewall, or browser extension
It is hard to invetigate but we would like to help if we know more details.

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