"We do not support this countrynumber"

Question

I've been using Microsoft rewards and doing all the task everyday! Its so frustrating that when its finally time to redeem my 400 robux reward, it requires me my phone number, so i putted it (+63) then it says "We do not support this countrynumber" That's very frustrating and unfair! This looks like a scam. Why would yall make us work hard to earn points in a month just for it to not be useful? Not even a warning! How can i fix this? Please help me. (Im not using any vpn at all and I've already tried using different browser or private incognito, even changing my simcards)

Answer 1

It seems that you are encountering an issue with redeeming your Microsoft Rewards for a Roblox gift card due to the country code not being supported. Unfortunately, certain country codes may not be eligible for specific services, including phone verification for rewards redemption. Here are a few steps you can take to try to resolve this issue:

1. Check Eligibility: Ensure that your country code is supported for Microsoft Rewards and Roblox. You may want to verify this on the official Microsoft Rewards or Roblox support pages.
2. Contact Support: Since you are facing difficulties, reaching out to Microsoft Support or Roblox Support may provide you with more specific guidance on how to proceed. They can confirm if there are any restrictions or if there are alternative methods for verification.
3. Use an Alternative Phone Number: If possible, try using a different phone number that is associated with a supported country code for verification purposes.
4. Feedback: Consider providing feedback to Microsoft about your experience. They may not be aware of the frustration this has caused users in unsupported regions.

If these steps do not resolve your issue, it may be necessary to wait for Microsoft to update their services to include more country codes in the future.

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References:

• Context Id: 5706046
• Context Id: 5662895