MD-102 refund for reschudle

Question

Hello,

I am contacting Microsoft Certification Support regarding my MD-102 exam

scheduled on January 23rd at 12:45 AM CET.

I am based in France (Central European Time).

Unfortunately, due to the mixed display of date (French format) and time (AM/PM),

I misunderstood the exam time and attempted to access the session later the same day.

I contacted Pearson VUE support, but they advised that only Microsoft can authorize

an exception or voucher replacement.

This was not an absence by intent, but a genuine time format misunderstanding.

I respectfully request your review and kindly ask if a one-time exception,

voucher replacement, or exam reschedule could be considered.

Order number: 0078-4287-3365

Registration ID: 526240169

Candidate ID: MS1100890530

Thank you for your time and understanding.

Answer 1

This is not support, contact Microsoft Credentials support https://aka.ms/credentialssupport and create a ticket https://learn.microsoft.com/credentials/support/help#how-to-submit-a-support-request