Ps4 controller wont connect to my pc when I brought a bluetooth usb 5.0

Question

Ps4 controller wont connect to my pc when I brought a bluetooth usb 5.0

Ash suii 40

I brought a bluetooth usb 5.0 for my pc cause my pc does not have bluetooth and I wanted to connect my ps4 controller to pc I tried to connect it before and it worked the next day I tried to my ps4 controller wont show up.

3 answers

Your answer

Answer 1

If your PS4 controller is not connecting to your PC via the Bluetooth USB adapter, here are some troubleshooting steps you can try:

Check Bluetooth Adapter: Ensure that the Bluetooth USB adapter is properly connected to a USB port on your PC. If possible, try using a different USB port, preferably a USB 2.0 port, as some Bluetooth devices work better with them.
Restart Devices: Restart both your PC and the PS4 controller. To restart the controller, press and hold the PS button for about 10 seconds.
Pairing Process: Make sure to go through the pairing process again. If the controller was previously paired, you might need to unpair it first. To do this, go to the Bluetooth settings on your PC, remove the controller if it appears, and then try pairing it again.
Bluetooth Troubleshooter: Run the Bluetooth troubleshooter in Windows. You can find this in Settings > Update & Security > Troubleshoot > Bluetooth.
Firmware Update: Check if your Bluetooth adapter requires a firmware update. Sometimes, outdated firmware can cause connectivity issues.
Interference: Ensure there are no other wireless devices nearby that could cause interference with the Bluetooth connection.

If these steps do not resolve the issue, it may be worth checking if the Bluetooth adapter is compatible with the PS4 controller or if there are any known issues with the specific model you are using.

References:

Ash suii 40 Reputation points

2026-01-24T12:11:41.1966667+00:00

I tried this steps still colud not connet but my ps4 does connect to phone. When i turn on my phones bluetooth it shows up on my pc but my ps4 does not.

Answer 2

Ivan B 96,800 Independent Advisor

Hi,

In this case, you access the start menu > settings > Bluetooth & Devices > Bluetooth > press the ... Dualshock 4 or PS4 Controller > Select remove device > After removing, put the controller in Pairing mode and readd.

If you use the PS4 controller on the console, you will have to repeat the above process once more. You don't need to do this if you are not using it on another PC or console.

Thanks

Ash suii 40 Reputation points

2026-01-24T12:47:57.0033333+00:00

I dont have my ps4 console i want to connet it wireless to my pc just the controller. Cause I want to play fh5. I had removed the ps4 controller from Bluetooth but still does not show up.
Ivan B 96,800 Reputation points Independent Advisor

2026-01-24T12:50:58.8066667+00:00

Hi,

Access the device manager, look in the Bluetooth tab, take a screenshot and post it here.

Did you put the controller in pairing mode and disable Bluetooth on your smartphone?

If you used DS4Windows, close it completely.

Thanks
Ash suii 40 Reputation points

2026-01-24T13:02:38.1233333+00:00

I paired the contoller yesterday and it connected i unpaired it today to connect agian it wont even show up. I disabled bluetooth on my smartphone aswell. And I tried using ds4windows to see if it works see no signs.
Ivan B 96,800 Reputation points Independent Advisor

2026-01-24T13:05:42.4633333+00:00

Hi,

Access the device manager in the Windows search bar > Bluetooth tab, click the +, take a screenshot and post it here.

Thanks
Ash suii 40 Reputation points

2026-01-24T13:21:21.7666667+00:00
Ivan B 96,800 Reputation points Independent Advisor

2026-01-24T13:25:56.8366667+00:00

Hi,

Remove the Wireless controller from the start menu > Bluetooth & devices > press ... on Wireless controller > remove devices.

Thanks
Ash suii 40 Reputation points

2026-01-24T13:36:14.5633333+00:00

There is no wireless controller showing up in the Bluetooth and devices
Ivan B 96,800 Reputation points Independent Advisor

2026-01-24T13:41:27.7+00:00

Hi,

In that case, access the Start menu > Settings > Bluetooth & Devices > press "View more devices" > See if it's listed under "Wireless devices".

Scroll down

Thanks
Ash suii 40 Reputation points

2026-01-24T14:09:57.42+00:00

Its not there
Ivan B 96,800 Reputation points Independent Advisor

2026-01-24T14:11:27.96+00:00

Hi,

If it's not showing up, then we need to reset the Bluetooth driver.

You'll do the following: access the device manager, go to the USB controllers tab, take a screenshot and post it here.

Thanks
Ash suii 40 Reputation points

2026-01-24T14:27:15.3733333+00:00
Ivan B 96,800 Reputation points Independent Advisor

2026-01-24T14:40:50.3166667+00:00

Hi,

You're going to do the following: uninstall Intel USB 3.0 Extensible. Doing this will disable your keyboard and mouse because the driver will uninstall. After that, restart your PC directly, wait for the driver to uninstall, then restart directly. After that, when Windows starts, it will reset and reinstall the USB drivers, including Bluetooth. Then you can try adding them again.

Give feedback if the information was useful or not.

Thanks
Ash suii 40 Reputation points

2026-01-24T14:56:20.6766667+00:00

The contoller still does not show up
Ivan B 96,800 Reputation points Independent Advisor

2026-01-24T14:59:18.94+00:00

Hi,

In Device Manager, under the Bluetooth control tab, does "wireless control" still appear?

Thanks
Ash suii 40 Reputation points

2026-01-24T15:00:36.0666667+00:00

Yes it still does.
Ivan B 96,800 Reputation points Independent Advisor

2026-01-24T15:04:22.2166667+00:00

Hi,

In that case, access the Start menu > Settings > Bluetooth & Devices > press "View more devices" > scroll down and click on "more devices and printer settings" > A window will open; see if it's listed there.

If it's not, disconnect Bluetooth and plug it into the back port of your computer case.

Thanks
Ash suii 40 Reputation points

2026-01-24T15:15:25.7566667+00:00

In the more devices and printer settings it was not there and I removed the bluetooth usb and plugged it back in still no signs.
Ivan B 96,800 Reputation points Independent Advisor

2026-01-24T15:21:07.3966667+00:00

Hi,

Uninstall the wireless controller in Device Manager, under the Bluetooth tab. If there's a box to delete the driver, check it and click OK. Then try adding the controller again.

Thanks
Ash suii 40 Reputation points

2026-01-24T15:39:16.02+00:00

Tried it till nothing
Ivan B 96,800 Reputation points Independent Advisor

2026-01-24T15:58:57.0866667+00:00

Hi,

You're going to do the following: access the device manager and uninstall the generic Bluetooth Radio driver. Check the option to delete the driver and click OK.

Restart your PC and disconnect the USB Bluetooth cable, then reconnect it. Check if the wireless controller is no longer listed in the device manager > driver.

Thanks
Ivan B 96,800 Reputation points Independent Advisor

2026-01-26T13:21:58.8033333+00:00

Hi,

Well, there's also a new procedure that connects to the ID with a USB cable. Did you try BetterJoyDevices?

Thanks

Answer 3

Tor Geir 0

I have similar issue where the controller connects but only works in the settings window. Any suggestions on what to do?
I'm trying to play fortnite with it, but it only reacts in the settings window, not for example in explorer or on the desktop and neither on fortnite

Share via

Ps4 controller wont connect to my pc when I brought a bluetooth usb 5.0

3 answers

Your answer