My screen started flickering and has since been yellow

Question

My screen started flickering a little bit. Since then, my screen appears yellow. I have restarted it, checked my display settings, and shut it down for over an hour. Still, it appears yellow. I have only had this Surface Pro for a few months. No damage or other issues.

Answer 1

There may be several possibilities:

• The display panel itself or the GPU could be failing.
• The flickering followed by color issues suggests the cable connecting the display might have come loose or been damaged.
• Go to Device Manager > Display adapters > right-click and update.
• Try an external monitor to check the issue.
• Run the Surface Diagnostic Toolkit

Answer 2

It sounds like you are experiencing display issues with your Surface Pro. The flickering and yellow tint on your screen could be related to hardware or driver issues. Here are some steps you can try:

1. Check Display Drivers: Ensure that your display drivers are up to date. You can do this by going to Device Manager, expanding the Display adapters section, right-clicking on your display adapter, and selecting "Update driver."
2. Run the Surface Diagnostic Toolkit (SDT): This tool can help diagnose and fix issues with your Surface device. You can download it from the Microsoft website and follow the instructions to run diagnostics on your display.
3. Calibration: If the display is still yellow after running the SDT, you may need to calibrate the display. This can be done through the SDT by selecting the Touch Display Calibration option.
4. External Monitor: If possible, connect your Surface Pro to an external monitor. This can help determine if the issue is with the Surface display itself or the graphics output.

If these steps do not resolve the issue, it may be necessary to contact Microsoft Support for further assistance, especially since your device is relatively new and should still be under warranty.