weird email claiming to be Microsoft

Question

got email saying we have to up grade or loose emails. but this has your heading but the email comes from a ******@aol.com.

is this a hack or are you sending this please advise.

Answer 1

The email you received is likely a phishing attempt. Microsoft support emails will come from specific domains such as microsoft.com, microsoftsupport.com, or mail.support.microsoft.com. Since the email you received is from an @aol.com address, it is not legitimate and should be treated with caution.

Do not reply to the email, click on any links, or open any attachments. If you suspect it's a phishing email, you can report it and take steps to protect yourself from potential scams.

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References:

• How do I know if an email from Microsoft support is genuine?