How to get lockdown browser to allow me to take quizzes/tests.

Question

I have been able to download the respondus lockdown browser, but when I press start quiz, lockdown browser will open and either immediately kick me out of the app and return to where I would press start quiz or say that respondus is not responding. I have tries troubleshooting but nothing seems to be working.

Answer 1

It seems that your issue with the Respondus LockDown Browser may not be directly addressed in the provided context. However, here are some general troubleshooting steps you can consider:

1. Ensure Compatibility: Make sure that your operating system and the version of the LockDown Browser are compatible.
2. Check for Updates: Ensure that both your operating system and the LockDown Browser are updated to the latest versions.
3. Close Other Applications: Before starting the quiz, close any unnecessary applications that might interfere with the LockDown Browser.
4. Check Permissions: Ensure that the browser has the necessary permissions to run on your device.
5. Reinstall the Browser: If the problem persists, try uninstalling and then reinstalling the LockDown Browser.
6. Contact Support: If none of these steps work, consider reaching out to your institution's IT support or Respondus support for further assistance.

Since the context provided does not specifically cover Respondus LockDown Browser, these steps are based on general troubleshooting practices for similar applications.

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References:

• Take tests and assessments in Windows