Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Can't Login to my Personal Account
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 32%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Ross Loewen
0
Reputation points
Azure.com has locked me out entirely because my personal tenant has expired. Which is fine, I don't need the old tenant, but there is no way for me to delete it or reactivate it so I can use Azure again.
There is no other way for me to get support on this, since I can't log a ticket until I log in. :(
And this Azure account is NOT associated with my work. Every single thing around the Azure login seems to be geared towards work accounts.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Rukmini 25,575 Reputation points Microsoft External Staff Moderator2026-01-26T11:28:00.44+00:00 Please provide the following details for further assistance via private message:
- Tenant ID
- Correlation ID from the login failure
- Timestamp of the failure
- Subscription ID
- Contact phone number (add +Country code)
- Contact email address
- Email address (affected account)
- Country
- TimeZone
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