how to cancel my 365 subscription with annual auto renewal?

Question

I cannot find how to cancel my subscription? Please help!

Answer 1

Greetings!

This is Tin, I understand that you want to cancel your MS Office 365 with auto renewal. Let me help you.

Please go to https://account.microsoft.com/services

Kindly sign in the MS Account with your subscription.

Under Services&Subsciption, please find your MS Office 365 and click Manage, you can see the Turn off recurring billing or Cancel. You can choose the Turn off recurring if you want to keep using it until the end of what you've already paid for.

And choose cancel if you want to cancel it immediately. Please follow the prompt to complete the cancellation.

Please let me know if you have any questions.

Thank you,

Tin

Answer 2

To cancel your Microsoft 365 subscription with annual auto-renewal, follow these steps:

1. Go to the Microsoft 365 admin center.
   • If you're using the Simplified view, select Subscriptions.
   • If you're using the Dashboard view, go to Billing > Your products.
2. Select the subscription that you want to cancel.
3. On the subscription details page, in the Subscription and payment settings section, select Cancel subscription.
4. In the Options for canceling your subscription pane, select Cancel now or Cancel before the next renewal date, then select Next.
5. Select a reason for why you’re canceling, provide optional feedback, then select Cancel now.
6. Repeat these steps if you have multiple subscriptions to cancel.

After cancellation, your subscription status will show as Disabled, and you will retain access until the end of the current billing period. Make sure to save any important data before the subscription ends, as access to your data may be lost after cancellation.

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References:

• Cancel your subscription in the Microsoft 365 admin center
• Determine your cancellation option