Trouble signing in on outlook

Question

I cannot log in to Outlook anymore on my tablet using Go Daddy

Answer 1

If you're having trouble signing in to Outlook on your tablet using GoDaddy, there are a few steps you can take to troubleshoot the issue:

1. Check Your Credentials: Ensure that you are entering the correct email address and password. If you have recently changed your password, make sure to use the updated one.
2. Account Status: Verify that your account is active and not blocked. Sometimes accounts can be temporarily suspended due to suspicious activity.
3. Internet Connection: Make sure your tablet is connected to the internet. A weak or unstable connection can prevent you from signing in.
4. App Updates: Ensure that your Outlook app is updated to the latest version. Outdated apps can sometimes cause login issues.
5. Try Another Sign-in Method: If available, try signing in using a different method, such as a web browser, to see if the issue persists.
6. Wait and Retry: If you have attempted to log in multiple times unsuccessfully, wait for a while before trying again, as repeated failed attempts can temporarily lock your account.

If the problem continues, you may need to contact GoDaddy support for further assistance regarding your account settings or any specific configurations needed for Outlook.

Answer 2

This usually happens after a GoDaddy security change. Remove the account and add it again as Microsoft Exchange, not IMAP. That fixed it for me.