i keep on getting this error when trying to log into the outlook email account! i have tried over several days and am still getting the error. please help

Eva Kujawa - Eastern European SIG 21 Reputation points
2021-10-01T10:10:10.143+00:00
Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Joyce Shen - MSFT 16,651 Reputation points
    2021-10-04T01:26:07.087+00:00

    Hi @Eva Kujawa - Eastern European SIG

    What's you mailbox type? O365 mailbox or Hotmail mailbox (hotmail.com, outlook.com)? Where does this issue occur? Outlook client or OWA(outlook web app)?

    Here seems discusses the similar issue as yours: Cannot read property 'namedObjectIDs' of undefined

    Fixed by editing $HOME/.config/Prospect\ Mail/settings.json

    {  
        "urlMainWindow":"https://mail.yourdomain.tld/owa/",  
        "urlsInternal":["mail.yourdomain.tld"],  
        "urlsExternal":["mail.yourdomain.tld"]  
    }  
    

    Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.


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  1. Eva Kujawa - Eastern European SIG 21 Reputation points
    2021-10-06T08:42:49.213+00:00

    Thanks, i seem to have to close my window and open a new one for successful log in

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