"forgot password"

Question

It is next to impossible to create a new password that works with my P

C & my iPhone 8+ in Outlook. The password works on my iPhone Outlook account. When I try to use the same password on my Dell P
C it says, Wrong Password. I know of no way to check my PC to see what passwords are installed on it.

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Moved from: Microsoft Security | Microsoft Identity Manager

Answer 1

If you're experiencing issues with your password not being accepted on your Dell PC while it works on your iPhone, there are a few steps you can take to troubleshoot the problem:

1. Check for Typing Errors: Ensure that you are entering the password correctly on your PC. Pay attention to case sensitivity and ensure that there are no extra spaces or characters being added inadvertently.
2. Password Syncing: Sometimes, there can be a delay in syncing passwords across devices. If you recently changed your password, it might take some time for the changes to reflect on all devices.
3. Account Recovery Options: If you continue to have issues, consider using the account recovery options available. You can reset your password again to ensure that you have a working one.
4. Security Settings: Make sure that your PC's security settings allow Outlook to connect to the Internet. If there are restrictions, it might prevent you from logging in successfully.
5. Check Security Info: If you can sign in briefly, check your Microsoft Account Security settings to ensure that your recovery options are up to date and there are no unfamiliar devices linked to your account.

If these steps do not resolve the issue, you may want to contact Microsoft Support for further assistance.

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References:

• Forgot password to sign in to Microsoft 365, Intune, or Azure
• Unable to change password in my Outlook