Hi Irene Ramsay,
In New Outlook, unfortunately there isn’t a full “import one folder” wizard like in Classic. New Outlook opens a PST and then you move/drag the emails into your mailbox.
Note: Calendar/Contacts in a PST aren’t accessible in New Outlook at the moment.
Option 1 (Best if it’s already in your mailbox)
If that folder is under your mailbox (your email address) in Classic (not under “Outlook Data File”):
- In Outlook (Classic): right-click the folder > Move Folder (or drag it) to where you want it under your mailbox.
- Open New Outlook and let it sync. The folder should show up automatically.
Option 2 (If the folder is in a local PST / “Outlook Data File”)
- Outlook (Classic): export just that folder
-
File > Open & Export > Import/Export > Export to a file > Outlook Data File (.pst)
- Select the folder (check Include subfolders if needed) > Finish.
- New Outlook: open the PST
-
Settings (gear) > Files > Outlook Data Files > Add file. If you don’t see Files, look under Settings > General (Microsoft moves labels around in some builds).
- Move the mail into your mailbox
- Open the folder inside the PST, select messages, then move or drag-and-drop into your mailbox folder.
For reference: Import email, contacts, and calendar from an Outlook .pst file
For reference: Export emails, contacts, and calendar items to Outlook using a .pst file
Note: For large folders, wait until the PST finishes loading, then move emails in smaller batches (e.g., a few hundred at a time) to avoid the app looking “stuck” while it’s syncing/uploading.
Note: In New Outlook, PST files can only be opened for email access. Emails must be manually moved into your mailbox, and calendar or contact items in the PST are not yet supported.
Please let me know if this proves useful to you or if you would like further assistance.
I'm looking forward to your reply.
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