Unable to reactivate Subscription.

Question

Earlier it was declining my payment, now anyhow i have made payment and still my subscription is showing disabled, it has been more than 1 hr. My 5000 customers are standby and waiting for system to be up

it is critical Ticket number 2601270040000698

Answer 1

Hi John Jonald Cu

Thanks for reaching out to Microsoft QnA

After your subscription is reactivated, there might be a delay in creating or managing resources. If the delay exceeds 30 minutes, contact Azure Billing Support for assistance. Most Azure resources automatically resume and don't require any action. However, we recommend that you check your Azure service resources and restart them if, if necessary.

Reference for additional info : https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/subscription-disabled

Please accept the answer if it helps

Answer 2

If your Azure subscription is still showing as disabled after making a payment, it can take up to 24 hours for the subscription to be reactivated. If it has been more than an hour since your payment and the subscription remains disabled, it's advisable to check the status of your payment and ensure that it has been processed successfully.

Additionally, if there is a delay in creating or managing resources after reactivation, it may take some time for everything to be fully operational. If the delay exceeds 30 minutes, you should contact Azure Billing Support for assistance with your critical situation.

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References:

• Reactivate a disabled Azure subscription
• After reactivation