Remove account

Question

I want to remove a work account that I no longer have access to, I open settings, then account, however, the screen is blank, there are no options.

What do I need to do?

Answer 1

If you've a different account on the system, can you sign in to it and try removing the work account, see if that helps.

Answer 2

Hi. I'm David, and I'm happy to help you.

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Please clarify the following:

What is the version and "OS Build" of your Windows 11?

• Press "Windows + R", type winver, and click OK.

If you prefer, share a screenshot. Use the shortcut "Windows + Shift + S" to use the screenshot tool.

Be sure to censor your email address if it appears. The Microsoft Q&A is public.

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I await your reply.

Answer 3

To remove a work account from the Windows App, you can follow these steps:

1. Open Windows App.
2. Tap your user account picture to open the settings pane.
3. Select your account to show a list of all accounts.
4. Swipe left on the account you want to remove, then tap Delete. Alternatively, tap the user account, then tap Delete.
5. Confirm you want to delete the account by tapping Delete.

If the screen is blank and you are unable to see options, you might want to try restarting the app or your device to see if that resolves the issue. If the problem persists, consider checking for any updates to the Windows App or your operating system that might address this issue.

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References:

• Manage user accounts in Windows App