Thank you for the detailed information. Based on the spec, your laptop cannot support 4k 120hz. 4K @ 120 Hz requires HDMI 2.1
You can, however try to go for 3440×1440@120 Hz
why does my refresh rate drop back down
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 9%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQT%3C/text%3E%3C/svg%3E)
Quinn Talon
40
Reputation points
hi, my refresh rate is defaulted to 60hz and i keep turning it up to 120hz but every time i turn it off or reset my video drivers or it stays on long enough it reverts back to 60hz.
could someone help me or is this just how it is?
Windows for home | Windows 11 | Display and graphics
Answer accepted by question author
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 57.00000000000001%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Solamillo Charity 20,230 Reputation points Independent Advisor2026-01-28T21:39:24.01+00:00
Answer accepted by question author
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Solamillo Charity 20,230 Reputation points Independent Advisor
2026-01-27T20:33:06.0766667+00:00 May I ask what is the graphics card of your computer, and the make and model of your computer's motherboard?
Press Windows + R, type msinfo32, and hit Enter.
In the System Summary section, please provide me the three things below.
BaseBoard Manufacturer
BaseBoard Product
BaseBoard Version
Also, have you also tried using a different cable? What resolution are you using on? What is your monitor?
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Quinn Talon 40 Reputation points
2026-01-28T20:31:21.2866667+00:00 graphics card is the NVidia 2070 super 8Gb VRAM, not sure about the motherboard since its a MSI GE66 raider laptop
manufacturer: Micro-Star international co. ltd
product: MS-1541
version: REV-1.0
and since its a laptop it only has an HDMI port but i have a really good cable and the monitor is a ASUS ROG Swift 39" (PG39WCDM) though i do have the resolution set to 3840 x 2160 hz default 60 but i like it at 120 hz
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HARDCORE GAMES™ 190 Reputation points2026-01-29T03:10:49.91+00:00 High refresh rates are mostly seen with 1920x1080 and 2560x1440 panels which stay under DisplayPort bandwidth limits.
3840x2160 high refresh panels are uncommon as video cards struggle to keep up with demanding games.
DisplayPort 2.x is limited to 80 gigabit which is the maximum of Thunderbolt as well. Your might want to get an RTX 5090 to keep up.