We have subscition to Microsoft 365 and need to train the staff

Question

We have subscition to Microsoft 365 and need to train the staff

Malak Abdullah Alramady 0

We need to train the staff and provide training in video format provided in English and in Arabic

We are using microsoft 365 and we have subscriptions

How please support

Moved from: Microsoft 365 and Office | Access | For business | Windows

1 answer

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Answer 1

Demi-N 12,220 Microsoft External Staff Moderator

Hello @Malak Abdullah Alramady,

Welcome to Microsoft Q&A Forum!

I’m glad to hear that your organization already has Microsoft 365 subscriptions in place. I’d be happy to help, I just need a bit more information so I can point you to the most suitable training resources.

Could you please clarify what kind of training you are looking to provide to your staff?

For example, do you need support with:

Training on how to use Microsoft Office apps (Word, Excel, PowerPoint, Teams, OneDrive, Outlook, etc.)?
General Microsoft 365 basics for new users?
Training materials in video format, specifically in English and Arabic?
Guidance related to your Microsoft 365 subscription (features included, admin capabilities, user setup, etc.)?

Once I know the exact type of training you need, I’ll be able to recommend the right resources or provide direct guidance.

In the meantime, you might find the following Microsoft training pages helpful:

Please let me know a bit more about what you want to achieve, and I’ll be happy to assist further.

Warm regards,

If you have extra questions about this answer, please click "Comment".

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Malak Abdullah Alramady 0 Reputation points

2026-01-29T05:25:33.9266667+00:00
Yes those topics

Training on how to use Microsoft Office apps (Word, Excel, PowerPoint, Teams, OneDrive, Outlook, etc.)?

General Microsoft 365 basics for new users?

Training materials in video format, specifically in English and Arabic?

I need resources to train my staff .. they are 3 of them now working on front desk

It is better to be in video format and can be captioned in Arabic and English
Demi-N 12,220 Reputation points Microsoft External Staff Moderator

2026-01-29T11:04:31.37+00:00
Hi @Malak Abdullah Alramady,

Thank you for your confirmation.

For Microsoft 365 end-user training (Word, Excel, PowerPoint, Outlook, Teams, OneDrive, and general Microsoft 365 basics), Microsoft offers a wide range of official video-based training in English, which is suitable for new users and front desk staff.

When you access these learning pages, you can select each section or topic individually to explore and learn more about the specific area you are interested in. This allows you to focus only on the relevant features and functions that match your staff’s training needs, rather than going through all content at once.

General: Microsoft 365 basics video training - Microsoft Support

Word: Word help & learning

Excel: Excel help & learning

PowerPoint: PowerPoint help & learning

Outlook: Outlook training - Microsoft Support

OneDrive: OneDrive video tutorials - Microsoft Support

You may also use the Microsoft Learn platform below to select and organize training modules based on your specific needs: Browse all training - Training | Microsoft Learn

Microsoft Learn provides a wide range of structured learning paths and individual modules covering Microsoft 365 basics and Office applications (Word, Excel, PowerPoint, Outlook, Teams, and OneDrive). Since there are many available resources and modules, this platform allows you to choose only the topics that are most relevant for your staff and build training according to your organization’s requirements.

This approach is especially useful when training a small team, such as front desk staff, as you can focus on task‑based scenarios and beginner‑friendly content rather than covering everything at once

Regarding Arabic-language training:

At this time, Microsoft’s official end-user video training for Microsoft 365 is primarily available in English. While some Microsoft Learn pages are translated into Arabic, the majority of video-based end-user content) is not officially available with Arabic narration.

As an alternative, many customers successfully use:

YouTube training videos created by Microsoft community trainers in Arabic

YouTube auto-generated captions (Arabic and English)

Arabic-language playlists that focus on Microsoft 365 basics and Office apps

These can provide useful Arabic video content with captions, especially for front desk or non-technical users. These resources are not officially produced by Microsoft, but they are commonly used when Arabic narration is required.

I hope the resources shared above will be helpful for you in planning and delivering training for your staff. Please feel free to let me know if you need any additional guidance or support.
Malak Abdullah Alramady 0 Reputation points

2026-01-29T12:42:38.49+00:00

great input.

I need those training as on demand and end with a certification of completion to ensure that the staff have attended those session

Thank you
Demi-N 12,220 Reputation points Microsoft External Staff Moderator

2026-01-29T13:28:41.2733333+00:00

Hi @Malak Abdullah Alramady,

Thank you for your feedback.

To help other members of the community benefit from this discussion, I kindly encourage you to click “Accepted” if the solution provided met your needs. Doing so will pin the thread to the top, making it easier for others to find when searching with related keywords.

Thank you for your support in helping the community grow and remain helpful for everyone.

Best regards,

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We have subscition to Microsoft 365 and need to train the staff

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