Is Geek of States a legit company that works with microsoft ? We were being hacked by a hacker and when my wife contacted microsoft they gave us the number to the good of states.

Question

is the good of states a legit tech support company that works with micro soft ?

Answer 1

Microsoft would not give you to a third party.

Did your wife receive some pop up saying her computer was hacked and it looks like it was a Microsoft warning, and it gives a phone number to call? If that happens, you want to hold down Ctrl+Alt+Del, then launch Task Manager, and then end all browser items there to close it.

When a pop up like that happens, your computer is not hacked. It is just a pop up page that can have some audio effect (sometimes) and display in full screen mode, so it appears the computer is locked.

Scammers use various methods to trigger these pop-ups. Pop-ups are a form of online advertising. They are often integrated into websites or applications through ad services. Many websites use third-party advertising services to display ads. Sometimes, these ad services might inadvertently allow scam ads to be displayed. This does not mean the website itself is malicious, but it indicates a lack of stringent ad vetting.

Did you guys give access to this company to remote into the computer? If you didn't, and didn't give out any private information, everything is fine.

You can read more about this type of support scam here: https://support.microsoft.com/en-us/windows/protect-yourself-from-tech-support-scams-2ebf91bd-f94c-2a8a-e541-f5c800d18435

Answer 2

There is no information in the provided context that confirms whether "Geek of States" is a legitimate company that works with Microsoft. It is important to be cautious when dealing with tech support companies, especially if they were recommended after a hacking incident. Microsoft does not send unsolicited emails or make unsolicited calls to request personal information or to fix computers. If you suspect that you are dealing with a scam, you should contact Microsoft directly through their official support channels to verify any claims made by third-party companies.

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References:

• Tech support scams
• How to protect against tech support scams