How do I reneable a cancelled subscription?

Question

I got a charge on my bank account that I couldn't find confirmation of and cancelled the subscription by accident, because the Account Management interface didn't give me any other options. I want to renable the subscription that is pending payment from my bank account.

Answer 1

Hello, good day and thanks for your question. To add to the above, may I check and confirm on what is the exact status when you login to your account from a browser at account.microsoft.com/services? If it is already showing that it is not active, you will need to subscribe again to be able gain back the access to any of the Microsoft 365 app/s.

https://www.microsoft.com/en-us/microsoft-365/buy/compare-all-microsoft-365-products

Answer 2

To reactivate a canceled subscription in the Microsoft 365 admin center, follow these steps:

1. Go to the Microsoft 365 admin center.
   • If you’re using the Simplified view, select Billing.
   • If you’re using the Dashboard view, go to Billing > Your products page.
2. Select the subscription that you want to reactivate.
3. In the Billing settings section, under Subscription status, select Reactivate.
4. In the Reactivate this subscription pane, select Reactivate.

If you have questions or need help with reactivating your subscription, you can contact support for assistance.