I need HUMAN help repairing my Computer

Question

Windows 11 keeps crashing with different error messages. "No Bootable Device", C:\ Windows\System 32\Logfiles\Srt\SrtTrail.txt; MEMORY_MANAGEMET (0X1A) etc. rec Two shops haven't fixed it. I need help!

Answer 1

It sounds like you're experiencing multiple serious issues with your Windows 11 system. Here are some troubleshooting steps you can take to address the problems you're encountering:

1. No Bootable Device: This error can occur due to issues with the hard drive or the boot configuration. You can try the following:
   • Check the BIOS/UEFI settings to ensure the correct boot device is selected.
   • Run the chkdsk command to check for disk errors. You can do this by booting from a Windows installation media and selecting "Repair your computer" > "Troubleshoot" > "Command Prompt" and then entering chkdsk /f /r C:.
2. SrtTrail.txt Error: This log file indicates that the Startup Repair process is failing. You can try:
   • Booting into Safe Mode and removing any recently installed software or drivers that may be causing the issue.
   • Running the System File Checker tool by entering sfc /scannow in the Command Prompt from the recovery environment.
3. MEMORY_MANAGEMENT (0x1A): This stop code typically indicates memory issues. To troubleshoot:
   • Run the Windows Memory Diagnostics tool to check for memory problems. You can access it by searching for "Memory" in the Control Panel and selecting "Diagnose your computer's memory problems".
   • Check for any faulty RAM modules or reseat them if necessary.

If these steps do not resolve the issues, it may be beneficial to consider a clean installation of Windows 11, especially if the system has been unstable for an extended period.

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References:

• Stop error when Windows tries to repair a drive while restarting
• Bug checks (stop code errors)

Answer 2

Hi, I'm Bernard, a fellow Windows user. I'm happy to help!

Have you noticed any changes before the issue started? Have you installed any hardware or software that may trigger the issue? The particular error means there is a corrupted system and boot configuration data. To sort out the issue, kindly follow the steps below:

We need to use Windows installation media in USB to repair the issue. To do that, kindly follow the steps below:

 

Note: We need another PC and a USB drive of at least 8GB, and make sure there are no files inside, as it will reformat the USB. Once you have that, kindly follow the steps:

 

Step 1: Create Windows 11 installation Media

 

Go to this link: https://www.microsoft.com/en-us/software-download/windows11

               

Scroll down and under "Create Windows 11 Installation Media" click "Download Now" then run the Media Creation Tool (the downloaded file)

If you agree to the license terms, select Accept.

 

On What do you want to do? page, select Create installation media for another PC, and then select Next.

 

Select the language, edition, and architecture (64-bit or 32-bit) for Windows 11.

 

This table will help you decide which edition of Windows 11 you’ll choose:

 

On Select which media, you want to use click USB and save it to your USB drive.

 

Once done, do the repair kindly follow the steps below:

 

Insert the USB into the affected PC

 

Start the PC, and if you see “Press any key to boot from DVD,” do so. If you don’t see the message, you might need to change the boot order in your computer's BIOS settings so that it first starts from the DVD or USB.

 

When you see the Install Windows page, tap or click Repair your computer to start the Windows Recovery Environment.

 

In the Windows Recovery Environment, on the Choose an option screen, tap or click Troubleshoot.

 

Tap or click, advanced options, and then click on Startup repair.

Answer 3

Hi, thank you for replying. No, it will not remove files. It will just repair the system.

Answer 4

Hi, thank you for replying. If you have reinstalled Windows and are still having the same issue, I am positive that there is a hardware-related issue on the PC. In this case, I suggest contacting a local technician to physically check the device for any hardware-related issues.