Hello @Jessica H Norton , thanks for reaching out. This message appears because the current school email account is not supported for Azure sign-up, even though it looks like an academic (.edu) address. This usually happens when the school tenant is not enabled for Azure subscriptions.
To proceed, you can do the following:
Sign in using a personal Microsoft account (for example, Outlook or Hotmail).
After signing in, go to Azure for Students and start the student verification process.
During verification, you can provide your academic details to confirm your student status.
Once verified, the Azure for Students benefits will be applied to your account.
This approach works even if your institution does not support direct Azure sign-up with its school email.