Hello Bobby C,
Welcome to Microsoft Q&A forum.
Regarding your sound issue. I'd like to ask a few things to better understand the situation.
- May I know if your computer default device is currently in the list of output device?
- Please open the Control Panel and select "Sound", can you please check if you can see your default speaker in this.
If possible, please send me a photo of these so I can check for you. However, please remember to remove all personal information before posting.
I'm waiting for your reply.