ONE DRIVE CONSUMED ALL MY FILES ON MY COMPUTER

Question

one drive consumed all my files I need help now can i speak to an agent

Answer 1

Dear @DesFlyEntertainment-5704,

Welcome to Microsoft Q&A. 

Thank you for your message. I’m really sorry to hear how stressful this situation is, and I completely understand your urgency, that these files are crucial to your work.

Microsoft Q&A is a public community forum, and I unfortunately do not have the ability to access accounts or provide one‑to‑one live assistance. To speak directly with a Microsoft support agent who can investigate your device, your OneDrive sync status, and possible recovery options, please contact Microsoft Support immediately:

You can raise support ticket from Microsoft 365 Admin Center>Support>Help & Support.

• After clicking on "Help & Support" button like this image, you can type "I need agent support via phone or email". After that, you can click on "Contact support" then Choose contact method
• Fill all the information in this contact support details, please describe your situation carefully so they will have enough information to help you.
• Finally, clicking on "Contact me"
• 

For reference:  Get support | Microsoft Docs  

This will connect you directly with a Microsoft support representative who can review your case.

In the meantime, if you can share whether the files disappeared from your computer, from OneDrive.com, or both, I can help you understand the situation while you wait for Support.

Wishing you the best, and I hope you can recover everything quickly.

Best regards,

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