Due to a recent update of the New Outlook Software I cannot now print off any emails

Question

Due to a recent update of the New Outlook Software yesterday I cannot now print off any emails.

Yesterday I spoke with Ryann Erl from Microsoft support (request.7096707099) who was able to fix the issues I was having yesterday. Now I am unable to print my emails.

Answer 1

If you're experiencing issues printing emails after a recent update to the New Outlook software, it may be related to the configuration or a bug introduced in the update. Here are a few troubleshooting steps you can try:

1. Restart Outlook: Sometimes, simply restarting the application can resolve temporary glitches.
2. Check Printer Settings: Ensure that your printer is properly connected and set as the default printer in your system settings.
3. Update Office: Make sure that your Office installation is up to date. You can check for updates by going to any Office application, selecting File, then Office Account, and checking for updates.
4. Reset Outlook: If the problem persists, you might want to reset the New Outlook. You can do this by running the command olk.exe --clearLocalState in the Run dialog (Win + R).
5. Contact Support: Since you previously contacted Microsoft support, it might be helpful to reach out to them again if the issue continues.

These steps should help you troubleshoot the printing issue in the New Outlook software.

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References:

• Fix issues with printers, scanners, and LOB apps that send email using Microsoft 365
• Can't send or receive email in Outlook and "Metered Connection Warning" is triggered