How to fix windows 11, version 24H2 (repair version) update

DEBORAH BOOKER 30 Reputation points
2026-01-29T09:43:39.9+00:00

Windows 11,version 24H2 (repair version) update stops at 35%. Windows update trobleshooter want run.

Windows for home | Windows 11 | Install and upgrade
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  1. Q&A Assist
    2026-01-29T09:43:48.0966667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If your Windows 11, version 24H2 update is stopping at 35% and the Windows Update troubleshooter is not running, you may want to consider the following steps:

    1. Check for Compatibility Issues: Ensure that your device is not affected by any known compatibility issues with the 24H2 update. Microsoft has applied compatibility holds for devices with certain drivers, such as the sprotect.sys driver, which may cause devices to become unresponsive during the update process.
    2. Use the Windows Update Troubleshooter: If the troubleshooter is not running, try accessing it through the Settings app. Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters and select Windows Update. If it still does not run, you may need to restart your device and try again.
    3. Manual Update: If the automatic update fails, consider downloading the Windows 11 Installation Assistant or the media creation tool from Microsoft's website to manually install the update. However, be cautious as it is recommended not to attempt manual updates if your device is affected by compatibility issues.
    4. Backup and Clean Install: If all else fails, backing up your data and performing a clean installation of Windows 11 using a recovery image might be necessary. This can resolve persistent update issues but will require reinstalling your applications afterward.
    5. Contact Support: If you continue to experience issues, consider reaching out to Microsoft Support for further assistance.

    Following these steps should help you address the update issue you're facing with Windows 11, version 24H2.

    3 people found this answer helpful.
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  2. DaveM121 839.2K Reputation points Independent Advisor
    2026-01-29T10:16:29.12+00:00

    If the 24H2 (repair version) update is failing, then the best option is to perform an in-place repair with the Windows 11 ISO.

    Please ensure you download the ISO in the same language as you use for the Windows UI, follow the steps, this is then not like re-installing Windows, it is just like an update and your personal files, settings and installed software will not be affected.

    Click this link:

    https://www.microsoft.com/software-download/windows11

    to download the Windows 11 ISO

    When the ISO file completes downloading

    Disconnect from the Internet

    Disconnect all external devices with the exception of a mouse or keyboard.

    Temporarily disable any 3rd party Anti-virus you may have installed

    Then, in Windows File Explorer, double click the ISO and then run Setup.exe and select the Install option.

    Very Important - ensure you select the option to keep your files and apps.

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  3. Kapil Arya 37,031 Reputation points Volunteer Moderator
    2026-01-29T11:57:31.9633333+00:00

    Hello,

    24h2 is no longer the latest version. You can try manual upgrade to latest version i.e. Windows 11 25H2 using the ISO file.

    Follow these steps: 

    Download Windows 11 25H2 ISO from the official Microsoft website.

    Double click on it to mount it to a DVD drive.

    Then go to DVD drive, double click on setup.exe to proceed.

    Follow on-screen instructions to complete upgrade.

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