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I am trying to add my personal account to my company account of Microsoft Learn portal (learn.microsoft.com) but its not working. I am clicking on "Add account" under settings and entering my personal email and password but its not logging in. Nothing ha

Dineshchary Bejjanki 0 Reputation points
2026-01-29T12:18:15.6966667+00:00

I am trying to add my personal account to my company account of Microsoft Learn portal (learn.microsoft.com) but its not working. I am clicking on "Add account" under settings and entering my personal email and password but its not logging in. Nothing happens after logging in. I am still logged in to my company account. I tried troubleshooting on my own but nothing works. I have Microsoft learn account created with my personal account as well. Can someone assist me adding my personal account to my company account. I have all my certifications in my company account and now I am leaving the company. I am afraid that I may lose access to my hard earned certifications.

Azure | Azure Training
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  1. Q&A Assist
    2026-01-29T12:18:27.7666667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    It seems you are experiencing issues while trying to add your personal account to your company account on the Microsoft Learn portal. Here are a few steps you can take to troubleshoot this issue:

    1. Ensure Correct Credentials: Double-check that you are entering the correct email and password for your personal Microsoft account. Sometimes, similar email addresses can lead to confusion.
    2. Account Type Confusion: Make sure that the account you are trying to add is indeed a personal Microsoft account and not a work or school account. If your personal account has been linked to a work or school domain, it may cause issues.
    3. Sign-in Issues: If you are still logged into your company account after attempting to add your personal account, try signing out completely from the Microsoft Learn portal and then signing back in with your personal account credentials.
    4. Browser Issues: Sometimes, browser issues can cause login problems. Try clearing your browser cache or using a different browser to see if that resolves the issue.
    5. Contact Support: If none of the above steps work, you may need to contact Microsoft support for assistance with your account issues. They can provide more specific guidance based on your situation.

    It's important to ensure that you have access to your certifications, so taking these steps should help you resolve the issue.

    References:

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  2. Julian Sharp 14,001 Reputation points
    2026-02-01T19:37:02.54+00:00
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