Request to Change and Correct Display Name in Microsoft Account

Question

Dear Support Team,

I hope this message finds you well.

I would like to request assistance regarding updating or replacing my name associated with Microsoft account used for registering and accessing the Azure AI-900 (Azure AI Fundamentals) exam.

Summary of the issue:

I would like to kindly request an update to the name associated with my account, as the currently registered name contains an error and needs to be corrected to reflect my accurate/official name. This update is required to ensure that my name appears correctly in the related test records.

Correct Official Name: [ً<Mod remove PII>]

I would appreciate your assistance in making this update at your earliest convenience.

Thank you very much for your support and cooperation.

Best regards, Wafaa Gomaa

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Mod moved from : Exchange | Other

Answer 1

To update your legal name associated with your Microsoft account for the Azure AI-900 exam, you will need to follow these steps:

1. Log into your Microsoft Learn Profile: Make sure you are logged into the account that you want to change.
2. Access Settings: Go to the settings section of your profile.
3. Update Legal Name: Follow the instructions for updating your legal name. If you encounter any messaging that asks you to contact Certification Support, please do so by filing a ticket with the Credentials Support team.
4. Documentation: Be prepared to provide documentation that verifies your correct legal name, as this is necessary for identity verification when taking certification exams.

If you have already registered for the exam, changing your legal name will require approval from Microsoft support.

I recommend reaching out to Microsoft support directly if you need further assistance or if you encounter any issues during this process.

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References:

• Managing your Microsoft Learn profile settings
• Credentials support