cant connect to idrive.com from any device on my local network

Question

Hello all

For some reason I suddenly can't connect to IDrive.com which is where I save all my data. I have fibre to the premises and the modem is connected to a tp-link wireless router.

I have tried the following -

run all windows updates

removed and updated all related software including IDrive client

disconnected the firewall

checked that nothing is blocked in the firewall

disconnected all windows security

rebooted the modem and router

had the ISP check my fibre connection

run every troubleshooter available

browsed this problem online for hours and tried every suggestion

I'm incredibly frustrate by this - can any one offer any advice please!

Answer 1

Thanks, Brice for getting back. If it is a local issue the following should solve it:

https://www.yourwindowsguide.com/2025/01/mapped-drives-24h2.html

1. Open the Windows search bar and type “powershell”
2. Right-click on PowerShell and select “Run as administrator”
3. Execute the following commands:

Set-SmbClientConfiguration -RequireSecuritySignature $false
Set-SmbClientConfiguration -EnableInsecureGuestLogons $true

Answer 2

Hi Brice,

I would like to ask if you are following the support document here:

https://www.idrive.com/s3-storage-e2/windows-network-drive

I’m eager to hear back and work together to find a solution.

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