Unable to Open Access 2019 Expert Educator Course Files

Question

All Office 2019 course educator files can open except for the Access 2019 educator files. It advises to request for permission.

Answer 1

Hi @Gurdeep Jassal

Thank you for reaching out to Microsoft Q&A forum.

Based on the information you described, I understand that you are currently unable to open the Access 2019 Expert Educator course files. Although the files have been downloaded successfully, you encounter access or permission-related errors when trying to open them, which prevents you from using the course materials as expected.

After conducting some research, I would recommend reviewing the following points and ensuring that your account has the appropriate permissions to access the files:

-Review the following document: https://learn.microsoft.com/en-us/training/educator-center/programs/msle/overview

-Verify folder access permissions

Ensure that the Windows account you are using has full read/write permissions for the folder where the files are stored. Please also make sure the files are extracted from any ZIP archive and saved locally before opening.

-Review Access Trust Center settings

Open Access > File > Options > Trust Center > Trust Center Settings > Add the folder containing the course files to Trusted Locations.

I hope this information will help you.

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