No add account option on outlook

gary H 0 Reputation points
2026-01-30T14:26:46.0366667+00:00

No add account option showing. Click on file then account only shows manage still no option to add account. Where do I go from here? Doesn't alter if I am on classic or new version.

Outlook | Windows | Classic Outlook for Windows | For home
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  1. gary H 0 Reputation points
    2026-01-30T14:36:57.8466667+00:00

    I am sorry but I didn't understand the first answer. I'm not great on the tech stuff is it possible for a easier step by step help?

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  2. EmilyS726 204.3K Reputation points Independent Advisor
    2026-01-30T15:01:34.7066667+00:00

    Hello

    You are using the Classic Outlook app that's part of your Microsoft 365 plan, right?

    If so, after you click on Files, are you saying you don't see this?

    User's image

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  3. gary H 0 Reputation points
    2026-01-30T15:11:16.9866667+00:00

    Hi. Yes that right we do not see that icon.

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  4. EmilyS726 204.3K Reputation points Independent Advisor
    2026-01-30T16:27:30.8+00:00

    Do you mind clicking on File in your Classic Outlook app, and share a screenshot, so I can get some context?

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