Random Win 11 crashes with same error - ntoskrnl.exe+4fb240 / rtwlanu.sys+48304

Question

Random Win 11 crashes with same error - ntoskrnl.exe+4fb240 / rtwlanu.sys+48304

Lucas Vinicius dos Santos 0

Hello!

I'm having random Windows crashes and I honestly don't know where to look anymore. They happen completely random. Sometimes the computer is just on idle, nothing open and it simply restarts, and sometimes it happens while I'm gaming or working.

No bluescreen, just auto shutdown and restart.

The dmp file show error in ntoskrnl.exe+6b60e9 and rtwlanu.sys+48304 every single restart.

I can provide more info if needed, I wasn't able to attach the dmp file here

Thanks in advance.

2 answers

Your answer

Answer 1

Ivan B 98,260 Independent Advisor

Hi,

According to your information, the crash is due to a wireless network driver. We need to investigate the problem further, if possible.

If it is a laptop or desktop, if possible, could you provide the laptop model or your desktop configuration?

Access the c:\windows\minidump folder, copy the files to your desktop, then upload them to OneDrive or Google Drive and post the link here for analysis.

Thanks

Lucas Vinicius dos Santos 0 Reputation points

2026-01-30T23:07:55.02+00:00

Sure!

It's a desktop, but recently I moved out from my last apt, and now I need to use a Wifi USB Adapter to connect to the internet. It's a TP Link 4U Plus.

Here's the link to the minidump folder. 012926-11671-01 is the latest issue.
https://drive.google.com/file/d/1SXJaI906xQDIbHTW49rzb9A615uGARSq/view?usp=sharing

If it happens again, how can I investigate the issue just like you did now? I just googled the code, but I couldn't find more details on the error code. It's sure helpful to pinpoint the error and give a more detailed diagnosis to someone.

Anyway, thanks in advance!
Lucas Santos 0 Reputation points

2026-01-30T23:23:51.96+00:00
Adding PC Specs:

R7 5700X

Asus TUF B450M-Plus Gaming (29/09/2024 Bios)

48GB DDR 4

RTX 2070 Super Gigabyte

PSU Reactor Core 750W
Ivan B 98,260 Reputation points Independent Advisor

2026-01-30T23:26:26.5733333+00:00

Hi,

In this case, check with Windbg a Windows tools application, when your minidumps opens it will have an analysis option, you wait for it to analyze the minidump and it will show an error code and in the end probably the file or exe with failure being sys and possibly a driver and exe and some software, some of which are executable from Windows' own services.

https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/

Now according to all the other minidump the failure and with this TP-link adapter as a Desktop if possible leave it on the back in the USB 3.0 inputs

If possible, check the link below for the version of your TP link on the back and download the driver

https://www.tp-link.com/us/support/download/archer-t4u-plus/

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Give feedback if the information was useful or not.

Thanks
Lucas Santos 0 Reputation points

2026-01-30T23:39:28.1033333+00:00

I swapped the USB port (it was already in a back port), completely removed the network driver and installed it again.

As the shutdowns were random, I'll need to give it some time to see if it happens again.
Ivan B 98,260 Reputation points Independent Advisor

2026-01-31T00:04:18.6566667+00:00

Hi,

I understand, but it was as you informed, and if everything went well with the Wi-Fi hub driver, you can confirm the answer or not.

I will be waiting, you can always count on the Microsoft community. Q&A

Thanks
Lucas Santos 0 Reputation points

2026-01-31T12:05:16.9166667+00:00

Update, it crashed twice in the last hours. Same error.
Any other approach?
Ivan B 98,260 Reputation points Independent Advisor

2026-01-31T14:08:48.0466667+00:00

Hi

Well, in this case we can try replacing the driver with one other than the one from TP-Link.

Go to Device Manager > Network adapters > select the TP-Link device > Properties > Details > Hardware ID (copy and paste here)

Thanks
Lucas Santos 0 Reputation points

2026-01-31T15:23:21.7733333+00:00

Theres two values on the Hardware ID:

USB\VID_2357&PID_0115&REV_0300USB\VID_2357&PID_0115
Ivan B 98,260 Reputation points Independent Advisor

2026-01-31T15:55:54.8833333+00:00

Hi,

This TP-Link USB adapter has 4 versions. You can see which version it is because it has v2.60, v2.0, v1.60, and v1.00.

There are differences in the drivers, that might be the problem.

The version information is likely on the bottom of the adapter.

Thanks
Ivan B 98,260 Reputation points Independent Advisor

2026-02-01T12:43:17.83+00:00

Hi,

Did you manage to see which version of TP-link is correct?

Thanks
Lucas Santos 0 Reputation points

2026-02-01T13:06:29.8066667+00:00

As provided by the TP-Link instructions, it says the model is underneath, besides the serial number. My devide does not have anything in this place, just the serial code.

So I'm willing to say it's the V1. I installed the V1 driver and it still crashed earlier today.
I tested installing the other version drivers and they dont recognize the deivce, so I'm pretty sure it's the V1
Ivan B 98,260 Reputation points Independent Advisor

2026-02-01T13:14:29.9733333+00:00

Hi,

In this case, try the tew-805ubh_windows_11_driver.zip driver from the link below:

https://www.driveridentifier.com/scan/tp-link-wireless-mu-mimo-usb-adapter-driver/driver-detail/9A1C63 9C1E6D45978FF0CF63BA25F522/4931237/ef119ef1e8205c4396e489a9332e7b80/1972033054/USB-VID_2357%26PID_0115

You will have to install the driver manually, not through its setup, I can explain how to do it or you already know.

If, even after changing the driver, the problem persists, unfortunately, we can disable the core insolemente to confirm whether this is the case.

Another thing is to clean verifer, access the command prompt and enter the command: verifier /reset and restart the PC.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Thanks

Answer 2

It sounds like you're experiencing random crashes in Windows 11 that are linked to specific drivers and system files. The errors you mentioned, ntoskrnl.exe and rtwlanu.sys, suggest that the issue may be related to the kernel and a network driver, respectively.

Here are some steps you can take to troubleshoot the issue:

Update Drivers: Since rtwlanu.sys is related to the Realtek wireless LAN driver, ensure that you have the latest version of this driver installed. You can check the manufacturer's website for updates or use Windows Update to find the latest drivers.
Check for Windows Updates: Make sure your Windows 11 is up to date. Microsoft often releases patches that can resolve stability issues.
Memory Dump Analysis: If you have access to the memory dump files, you can analyze them using debugging tools like WinDbg. This can provide more insight into what might be causing the crashes. Refer to the documentation on how to set up and analyze crash dumps for more detailed guidance.
Hardware Check: Random crashes can also be caused by hardware issues. Check your RAM and hard drive for errors. You can use tools like Windows Memory Diagnostic for RAM and CHKDSK for your hard drive.
System Restore: If the crashes started recently, consider using System Restore to revert your system to a previous state when it was stable.
Event Viewer: Check the Windows Event Viewer for any critical errors or warnings around the time of the crashes. This can provide additional context on what might be causing the issue.

If the problem persists after trying these steps, you may want to consider reaching out to Microsoft support or a professional technician for further assistance.

References:

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Random Win 11 crashes with same error - ntoskrnl.exe+4fb240 / rtwlanu.sys+48304

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