My study data on OneDrive has disappeared.

Question

My study data on OneDrive has disappeared.
My information used to be at this link: https://chula-my.sharepoint.com/:f:/g/personal/6430100231_student_chula_ac_th/IgBrArLy-ezTSbNQX0C_ArHUASrN2A_pHDUVFijcBltbTDk?e=V7FHfu but now the entire file is gone. I would like to know if it's possible to recover it.

Answer 1

Hi Prich Tanthawaruk

Thanks for reaching out to Microsoft QnA

If you accidentally delete a file or folder in OneDrive, you may be able to recover it later from the OneDrive recycle bin, and if you're a Microsoft 365 subscriber, you can even restore your entire OneDrive if something goes wrong.

Notes: 

• For info about restoring an older version of a file, see Restore a previous version of a file in OneDrive.
• For info about restoring a deleted SharePoint file or folder, see how to restore items from the SharePoint recycle bin.

Go to the OneDrive website, and sign in with either your Microsoft account or your work or school account.

In the navigation pane, select Recycle bin.

Select the files or folders you want to restore by pointing to each item and clicking the circle check box that appears, and then click Restore.

Notes: 

If you're signed into OneDrive with a Microsoft personal account, items in the recycle bin are automatically deleted 30 days after they're put there. Files deleted from your Personal Vault will only show up in your recycling bin if your Personal Vault is unlocked before you check the recycle bin. You can use the Show Personal Vault items command in the recycle bin to unlock the Personal Vault and see those items.

  If you're signed in with a _work or school_ account, items in the recycle bin are automatically deleted after 93 days, unless the administrator has changed the setting. See more information about [how long deleted items are kept](https://support.microsoft.com/en-us/office/restore-deleted-items-from-the-site-collection-recycle-bin-5fa924ee-16d7-487b-9a0a-021b9062d14b#__howlong) for work or school accounts.
  

Restore deleted files or folders from your computer

If you deleted the files or folders from your OneDrive, check your Recycle Bin (Windows) or Trash (Mac) to see if your files are there.

Notes: 

Deleted online-only () files will not appear in your computer's Recycle Bin or Trash.

If you get an email or notification saying "[Folder name] was removed from your OneDrive" it means that a shared folder was deleted. You will not be able to restore or recover a folder shared with you. If you shared a folder with other people and they deleted its contents, you can find the contents in your recycle bin.

To restore files from your Recycle Bin in Windows, open the Recycle Bin, select the files or folders you want to recover, then right-click them and select Restore. The file or folder will be restored to its original folder.

To restore files from your Trash on a Mac, open the Trash, select the files or folders you want to recover, then right-click them and select Put back. The file or folder will be restored to its original folder.

Learn more

Learn to Find lost or missing files in OneDrive

View historical versions of Microsoft 365 files

If you need more help, For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option.

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Answer 2

If your study data on OneDrive has disappeared, there are a few steps you can take to try to recover it:

1. Check the Recycle Bin: Deleted files are moved to the Recycle Bin and can be restored within a certain period. For work or school accounts, deleted files are kept for 93 days unless configured otherwise. You can access the Recycle Bin from your OneDrive or SharePoint site.
2. Restore Previous Versions: If the file was overwritten, you can navigate to the affected document library, right-click the file, and select "Version History" to restore a previous version.
3. Restore the Entire Library: If multiple files are missing, you can restore the entire library to a previous state by going to the document library settings and selecting "Restore this library."
4. Contact Your Administrator: If you cannot find the files in the Recycle Bin or if they were permanently deleted, contact your SharePoint administrator. They may have access to audit logs or backups that can help recover your data.

For more detailed instructions, you can refer to the official documentation on recovering missing or deleted items in SharePoint and OneDrive.

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References:

• Restore a deleted OneDrive
• How do i retrieve lost data from the month before? - Microsoft Q&A