I cannot print since update on 01/30/2026

Question

Since the updates that I did on 01/30/2026 my Brother HL-L2395DW will not print. I have tried everything HP has suggested on their site & everything google search is showing & nothing is working. I have uninstalled & reinstalled the printer. It will print a test page but as soon as I try to print anything else it just says Spooling

Answer 1

Hi,

May I ask what solutions you have already tried to fix the issue?

In the meantime, if you haven't done the following to clear the Print Queue manually, please try to follow the steps.

• On the command prompt or CMD (Admin), type services.msc and press enter.
• In the list, find Print Spooler.
• Right-click on Print Spooler and select Stop. Leave the services window open.
• Open File Explorer
• Copy and paste the following exact path in the address bar at the top, then press Enter: C:\Windows\System32\spool\PRINTERS
• Click Continue if you see a pop-up asking for permission.
• Delete everything inside the folder.
• Go back to the Services window you left open and right-click on Print Spooler and select Start.
• Then restart your computer and try to print again.

I look forward to your response.

Stay Safe!