how to fix my output on my desktop hp slim monitor when no output device is found?

Question

I can hear sound in my headphones but when I unplug them I get an x on the volume button on the monitor. I updated the audio output and it still didn't work. no output can be found in the settings.

Answer 1

To address the issue of your desktop HP slim monitor not detecting an audio output device when you unplug your headphones, you can follow these steps:

1. Check Device Manager: Open Device Manager and ensure that your audio drivers are installed and functioning correctly. If there are any issues, you may see a warning icon next to the audio device.
2. Update Audio Drivers: If the drivers are outdated, update them to the latest version. You can also try rolling back to a previous version if the issue started after a recent update.
3. Run the Audio Troubleshooter: Go to Settings > System > Troubleshoot > Other troubleshooters and run the "Playing Audio" troubleshooter. This tool can help identify and fix common audio problems.
4. Check Connections: Ensure that your monitor is properly connected to the computer and that the audio settings are configured to use the monitor as the output device when headphones are unplugged.
5. Reinstall Audio Drivers: If the issue persists, consider uninstalling the audio driver from Device Manager and then reinstalling it. Make sure not to delete the driver software during this process.
6. Try Different Ports: If you are using USB audio devices, try connecting them to different USB ports, as the problem may be related to a specific port.

These steps should help resolve the issue with your audio output on the monitor.

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References:

• How to fix this. no audio device is installed - Microsoft Q&A
• My audio inputs and outputs suddenly disappeared, how do i fix this? - Microsoft Q&A

Answer 2

Hi,

Seeing a red X on the volume icon when you disconnect the headphones is normal, especially if you do not have built-in speakers. However, when you plug the headphones back in, the red X should disappear, and you should start getting sound again using that device.

1. In the search bar, type MSINFO32 and hit Enter.

Please share a screenshot of that window.

2. Does your desktop monitor come with speakers? When was the last time you used it normally?