how to get my one account that is being deleted off my xbox app

Robert Strickler 20 Reputation points
2026-02-01T20:27:35.6733333+00:00

everytime I try to open my xbox app on my pc it keeps bringing me to the microsoft account that Im trying to delete since I no longer have access to that.

Windows for home | Other | Gaming
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  1. Q&A Assist
    2026-02-01T20:27:43.13+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To resolve the issue of being directed to a Microsoft account that you are trying to delete when opening the Xbox app on your PC, you may need to sign out of the current account and then sign in with a different Microsoft account. Here are the steps you can follow:

    1. Sign Out of the Xbox App: Open the Xbox app, go to the profile icon, and select "Sign out".
    2. Clear Cached Credentials: You may need to clear any cached credentials related to the Xbox app. You can do this by going to the Windows Settings > Accounts > Access work or school, and removing any accounts linked to the Xbox app.
    3. Sign In with a Different Account: After signing out and clearing cached credentials, reopen the Xbox app and sign in with the Microsoft account you want to use.

    If you continue to experience issues, consider checking your Microsoft account settings or contacting Microsoft support for further assistance.

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