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Not able to proceed for exam AI-102 due to network connectivity issue

SurabhiBagrecha-2132 0 Reputation points
2026-02-02T14:32:34.0233333+00:00

Hi Team,

I have scheduled exam for AI-102 and tried to give attempt on scheduled time but due to network issue not able to proceed further for exam. Could you please enable my account so that I can re-attempt for exam.

Thanks

Surabhi Bagrecha

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  1. Q&A Assist
    2026-02-02T14:32:42.9566667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If you experienced network connectivity issues during your exam for AI-102, you may request a waiver of the retake waiting period. To do this, you need to provide a Pearson VUE case number that confirms the issue. Waivers will not be granted for any other reason. If you did not create a case with Pearson VUE regarding the connectivity issue, you will not qualify for a waiver.

    To request the waiting period to be waived, please contact Microsoft Training, Certification, and Program Support. If you need assistance rescheduling your exam, you can also reach out to Pearson VUE Customer Support.

    1 person found this answer helpful.

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